Glass Cup Protection

Glass cup protection acts as a limited warranty and is a separate purchase from your cup order. Upon purchasing you will receive a signed certificate which you are to include with any claim.

The Specifics:

• You will receive a replacement of your glass cup at no cost if your glass cup item is damaged during transit or damaged at home within the first week of its delivery. Shipping however, is not included and is your responsibility. Shipping must be paid prior to the replacement being shipped.     
• Protection of the cup(s) is only valid if it's added during checkout in the same transaction as the cup(s) or is made prior to the cup(s) being shipped. Please be mindful of the tracking or email us at cut3info@cut3nahnotes.com.

Use of Protection:

• In order to use this protection, you MUST email photos of the damaged cup(s) to us at cut3info@cut3nahnotes.com.
• Strict seven (7) day policy. NO Exceptions 
• If the cup(s) is|are damaged or reported on day 8 the cup(s) will NOT be covered.
• Each glass cup needs protection added.

Example: If two cups arrive damaged and you only purchased one Glass Cup Protection, only one glass cup will be replaced.

If this protection isn’t added to your glass cup(s) and the item is damaged in transit or at home, you are required to pay FULL PRICE for the replacement and the cost to ship the replacement.